Privacy Policy
PRIVACY NOTICE
To our Prospects and Customers:
In compliance with the provisions and the above in accordance with Articles 15 and 16 of the Federal Law on Protection of Personal Data Held by Private Parties, has as its main purpose to inform you of the treatment to which your personal data will be subjected, in order to ensure your privacy we inform you of the following:
1. ADDRESS AND IDENTITY OF THE PERSON RESPONSIBLE FOR COLLECTING THEM: "SVP México" S.A. with address at Avenida Ejecito Nacional number 579-7A, Colonia Granada, C.P. 11520, Delegación Miguel Hidalgo, México Distrito Federal, in accordance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals makes you aware of this Privacy Notice for our customers, same that is responsible for collecting your personal data, the use given to them and their protection:
2. ABOUT THE TREATMENT OF PERSONAL DATA OF PROSPECTS AND CLIENTS OF "SVP MÉXICO", S.A.;
We collect your personal, sensitive and/or financial data for the purposes mentioned in this Privacy Notice. In this sense, we inform you that your personal data will be treated and safeguarded based on the principles of legality, quality, consent, information, purpose, loyalty, proportionality and responsibility, enshrined in the Federal Law on Protection of Personal Data Held by Private Parties.
3. PURPOSES:
We collect your personal data and sensitive personal data so we request your consent through this Privacy Notice in order to use them for the following purposes:
I) To consider you as a prospective client of: "SVP México", S.A.
II) To carry out, if necessary, investigations on your credit behavior, as well as the verification of your commercial or personal references provided.
III) To identify you, at the time, as a client of: "SVP México" S.A.
IV) To contact you and send you relevant information about our products.
V) To carry out all the necessary internal procedures related to the commercial and/or contractual relationship in force, including tax, credit and payment matters.
VI) The data we collect is intended to provide you with information on billing activities, product warranty, after-sales service, technical or operational queries of our products, marketing, commercial and promotional statistics of the services and products you have requested, which we will send you, either physically, by telephone, electronically, or by any other technology or means that is within reach of : "SVP México" S.A.We will inform you about changes in them and evaluate the quality of the service we provide.
VII) For the aforementioned purposes, we need to obtain the following personal data: Name, address, telephone number, e-mail, as well as any other information of any other nature, provided that it complies with the provisions of the Federal Law for the Protection of Personal Data in Possession of Individuals. Federal Law of Protection of Personal Data in Possession of Private Parties and its Regulations and its Regulations with respect to each type of information, which will be registered in our database.
4. MEANS TO LIMIT THE USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION:
We inform you that your personal data and sensitive personal data will be safeguarded under strict administrative, technical and physical security measures which have been implemented in order to protect your personal data against damage, loss, alteration, destruction or unauthorized use, access or treatment.
Likewise : " SVP México" S.A.offers you the following e-mail address privacidad@svpworldwide.com, with the purpose that if you wish to stop receiving promotional messages or information from us or limit the use or disclosure of your data, you can request it through the mentioned email, where your request will be attended immediately.
5. MEANS FOR THE EXERCISE OF YOUR RIGHTS:
As the owner of the personal data of this Privacy Notice you may exercise your rights of access, rectification, cancellation or opposition (ARCO Rights), which are enshrined in the Federal Law on Protection of Personal Data Held by Private Parties. You may also revoke the consent given for the use of your personal data. In any of these cases, you can make your request by sending an email to the address: privacidad@svpworldwide.com
In order to be able to respond to your request, it must satisfy all the requirements stipulated in the Federal Law for the Protection of Personal Data in Possession of Individuals, and must be accompanied by the following information; (i) name of the owner and address or other means to communicate the response, (ii) document proving the identity of the owner, or if applicable, the representation of the same, (iii) clear and precise description of the personal data with respect to which the right is intended to be exercised, and (iv) any other element or document that facilitates the location of the personal data.
"SVP México, S.A.will have a maximum period of 20 business days to respond to your request and you will be informed of the origin of the same, through the email or telephone number you provide us.
In compliance with Article 30 of the Ley Federal De Protección De Datos Personales En Posesión De Los Particulares, "SVP Mexico" S.A.SVP México, S.A., designate (person or department), to process the requests of the owners of the information regarding the ARCO rights they are entitled to in accordance with the aforementioned law, and may be contacted by the following means:
800-500 9500
catsingermx01@svpworldwide.com
This person in charge of processing the above-mentioned requests may be changed or revoked at any time unilaterally by : "SVP México" S.A., so that the data should be consulted directly in the most updated version of this notice that is available, or directly on the page : http://www.singer.com.mx where you will find the updated data in the "privacy notice" section.
6. TRANSFER OF PERSONAL DATA:
In terms of the legislation on personal data protection, "SVP México" S.A., may transfer your personal data, both to domestic and foreign entities, without requiring your consent, only in the following cases:
- Competent authorities in the cases legally provided for, especially in those cases in which it is necessary for the substantiation of an investigation or proceeding of a jurisdictional or administrative nature.
- To those companies affiliated, subsidiaries, or contracted by "SVP México" S.A., so that they may contact you, directly or indirectly, to carry out activities of validation of personal data and/or promotion and/or offering of products and/or services that such subsidiaries, affiliates or contracted by "SVP México" S.A., may market and/or provide jointly with "SVP México" S.A., or independently. We inform you that these companies operate under privacy policies that comply with the corresponding applicable provisions.
- When legally required by virtue of the legislation in force.
Likewise: "SVP México" S.A., shall be exempted from the obligations regarding consent for the processing and transfer of data in the cases established in accordance with article 10, 37 and other relative articles of the Federal Law for the Protection of Personal Data in Possession of Individuals. Federal Law for the Protection of Personal Data in Possession of Individuals and its Regulations. and its Regulations.
7. CHANGES TO THE PRIVACY NOTICE:
This Privacy Notice may be modified in the future. In any case, any modification to it will be made known to you by sending an email to the account you initially provided us to make you aware of this Privacy Notice and / or by posting it on the following website: http://www.singer.com.mx
"SVP México S.A., will not be responsible in the event that you do not receive the referred notification of change in the Privacy Notice due to a problem with your email account or data transmission over the Internet. However, for your security, the current Privacy Notice will be available at all times on the aforementioned web page.
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SINGER® is a registered trademark registered trademark of The Singer Company Limited, S.a.r.l.
Last update date August 31, 2021.